Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Tapering recommendations for patients on high opioid doses
Clinicians are encouraged to collaborate with patients receiving opioids at a dose above 90 MME and, if appropriate, taper/discontinue opioids to improve the safety of their drug regimen.

DHCS Electronic Visit Verification (EVV) Training
EVV training is required for providers per DHCS APL 22-014.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |