The Alliance toll-free phone lines are experiencing technical issues. Please contact our member services department at these numbers: 831-430-5500 (Santa Cruz County), 831-755-6000 (Monterey and San Benito) and 209-381-5300 (Merced and Mariposa). If you have a medical emergency, please call 911 or go to the nearest hospital emergency department.

- Behavioral Health
- California Children’s Services
- Care-Based Incentive (CBI) Summary
- CBI Technical Specifications
- Antidepressant Medication Management Tip Sheet
- Immunizations: Adult – Exploratory Measure Tip Sheet
- Immunizations: Adolescents Tip Sheet
- Programmatic Measure Benchmarks
- Asthma Medication Ratio Tip Sheet
- 90-Day Referral Completion – Exploratory Tip Sheet
- Antidepressant Medication Management Tip Sheet
- Application of Dental Fluoride Varnish Tip Sheet
- Immunizations: Children (Combo 10) Tip Sheet
- Chlamydia Screening in Women Tip Sheet
- Child and Adolescent Well-Care Visits Tip Sheet
- Cervical Cancer Screening Tip Sheet
- Child and Adolescents BMI Assessment Tip Sheet
- Breast Cancer Screening Tip Sheet
- Well-Child Visits in the First 15 Months of Life Tip Sheet
- Unhealthy Alcohol Use in Adolescents and Adults Tip Sheet
- Tuberculosis (TB) Risk Assessment – Exploratory Tip Sheet
- Preventable Emergency Visits Tip Sheet
- Maximizing Your Value-Based Payments using CPT Category II Coding Tip Sheet
- Maternity Care: Prenatal Tip Sheet
- Maternity Care: Postpartum Tip Sheet
- Plan All-Cause Readmissions Tip Sheet
- Lead Screening in Children Tip Sheet
- Initial Health Appointment Tip Sheet
- Diabetic HbA1c Poor Control >9% Tip Sheet
- Developmental Screening in the First 3 Years Tip Sheet
- Controlling High Blood Pressure – Exploratory Measure Tip Sheet
- Immunizations: Children (Combo 10) Tip Sheet
- Best Practices for Reducing Patient No-Shows Tip Sheet
- Ambulatory Care Sensitive Admissions Tip Sheet
- Depression Tool Kit
- USPSTF Recommendations for Primary Care Practice
- Preventable Emergency Visits Diagnoses Tip Sheet
- Blood Lead Testing Flyer
- Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents Tip Sheet
- Depression Screening for Adolescents and Adults Tip Sheet
- Data Sharing Incentive
- Specialty Care Incentive Measures
- Health Assessments
- Immunization Resources
- Member Incentives

Our incentive summary page includes an overview of the CBI program, including:
- Changes to the CBI program.
- Key information on programmatic and fee-for-service measures.
- A timeline detailing payment and eligibility periods.
- Our member Health and Wellness Rewards Program.
The CBI programmatic measures are divided into a total of 100 points. See the Programmatic Measure Benchmarks guide for the current plan goal and plan benchmark rates.
Learn about measure eligibility, coding requirements, data submission and best practices for CBI measures in the tip sheets below.
- Adverse Childhood Experiences (ACEs) Screening in Children and Adolescents
- Ambulatory Sensitive Care Admissions (ACSA)
- Application of Dental Fluoride Varnish
- Breast Cancer Screening
- Cervical Cancer Screening
- Child and Adolescent Well-Care Visits (3-21)
- Chlamydia Screening in Women
- Colorectal Cancer Screening
- Depression Screening for Adolescents and Adults
- Developmental Screening First 3 Years
- Diabetic Poor Control >9%
- Immunizations: Adolescents
- Immunizations: Children (Combo 10)
- Initial Health Appointment (IHA)
- Lead Screening in Children
- No-Show
- Plan All-Cause Readmission
- Post-Discharge Care Tip Sheet
- Preventable Emergency Visits Diagnosis
- Preventable Emergency Visits
- Social Determinants of Health, Diagnosis Accuracy, and CPT II Coding
- Well-Child Visits In The First 15 Months of Life
- Well-Child Visits for Age 15 Months-30 Months of Life
Exploratory Measures
Exploratory Measures do not qualify for payment, but are being considered for payment in the CBI program.
For complete program year requirements, see the CBI Technical Specifications.
Access CBI webinar recordings and other trainings on our incentives training page.
Access a variety of resources to assist your clinic in putting Care-Based Incentive measures into practice.
- American Academy of Pediatrics Guidelines for Bright Futures
- Blood Lead Testing Flyer
- Depression Tool Kit
- Health Education Programs
- CAIR Immunization Registry
- RIDE (Healthy Futures) Immunization Registry
- Immunization Resources
- Member Satisfaction Toolkit
- U.S. Preventive Services Task Force (USPSTF) Recommendations for Primary Care Practice
Contact Provider Services
Provider Relations Representative | 800-700-3874, ext. 5504 |
Practice Coaching | |
performanceimprovement@thealliance.health | |
CBI Team | |
cbi@thealliance.health |
Provider Resources
Latest CBI News

Attend these upcoming Adverse Childhood Experiences (ACEs) trainings

Provider Digest | Issue 50

Provider Digest | Issue 43

Provider Digest | Issue 41

Provider Digest | Issue 36
Contact us | Toll free: 800-700-3874
Member Resources
GRIEVANCE FORM
Member Handbook
Health Rewards Program
Continuity of Care Policy
The Alliance
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