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Home > For Providers > Manage Care > Health Education and Disease Management

Manage Care

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Health Education and Disease Management

The Alliance is committed to improving access to affordable health care for our members.

Alliance health education and disease management programs are managed by a multidisciplinary team of experienced health educators. Alliance health educators utilize motivational interviewing and trauma-informed care techniques to help members stay healthy and manage chronic disease.

Health program interventions follow evidence-based models/curriculums and/or a combination of best practices. Interventions can be done telephonically and via in-person workshops, virtual learning and member mailings.

Member Health Rewards Program

Alliance members can earn incentives for getting routine care and managing chronic conditions through our Health Rewards Program. Members ages 0-15 months, 15-30 months, 2-year-olds, 13-year-olds and 18 to 21-year-olds can earn gift cards for getting timely immunizations and checkups through Healthy Start.

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Referring Members to Health Programs

To refer an Alliance member to one of our programs, please complete the Health Education and Disease Management Programs referral form and fax it to 831-430-5852, attention: Health Programs. Do not include visit notes or lab results.

For more information on programs or the referral process, please call the Alliance Health Education Line at 800-700-3874, ext. 5580.

Interpreter Services

The Alliance offers interpreter services for eligible Alliance members with limited English proficiency (LEP) or who are deaf or hard of hearing. All services are free of charge to providers and members.

Find more information, visit our Cultural and Linguistic Services provider page.

Contact the Alliance

  • Health Education Line: 800-700-3874, ext. 5580
  • Provider Services: 831-430-5504

Eligibility Verification Hotline

  • 831-430-5501 (24 hours)

Provider Resources

  • Health Programs Referral Form
  • Nurse Advice Line
  • Care Management

Latest Provider News

Rocket Doctor Launches Virtual Care Program with the Alliance

Rocket Doctor Launches Virtual Care Program with the Alliance

June 17, 2025
Provider Digest | Issue 73

Provider Digest | Issue 73

June 16, 2025
June 2025 – Provider Bulletin

June 2025 – Provider Bulletin

June 4, 2025
Provider Digest | Issue 72

Provider Digest | Issue 72

June 2, 2025
Provider Digest | Issue 71

Provider Digest | Issue 71

May 19, 2025

Contact us | Toll free: 800-700-3874

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