TotalCare (HMO D-SNP) Appointment of Representative
Fill out this form to appoint a representative. You can choose a personal representative to act on your behalf for your claim, appeal, grievance, or request. This person will have access to all of your personal health information. If you have questions, contact TotalCare Member Services at 833-530-9015 (TTY: 800-735-2929 (Dial 711)).
Please send the completed form to:
Member Services
1600 Green Hills Rd., Suite 101
Scotts Valley, CA 95066-4981
Or email: [email protected]
Or fax: 831-430-5856
Read the instructions on how to download and fill out a form.
All fields in Sections 1 and 2 are required unless marked optional. Sections 3 and 4 must be completed by the representative if applicable.
We are here to help you.
You can speak to a Member Services Representative by calling 833-530-9015 or contact a sales agent by calling 833-530-9361
Contact Member Services
- Monday through Friday, 8 a.m. to 8 p.m.
- Phone: 833-530-9015
- Deaf and Hard of Hearing Assistance
TTY: 800-735-2929 (Dial 711) - Nurse Advice Line
Resources
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8 a.m. to 8 p.m., seven days a week

