Order TotalCare (HMO D-SNP) Member Materials and Replacement ID Card
TotalCare can mail you a Member ID Card, Member Handbook or printed Provider and Pharmacy Directory. It can take up to 10 business days to receive the requested material.
We are here to help you.
You can speak to a Member Services Representative by calling 833-530-9015 or contact a sales agent by calling 833-530-9361
Contact Member Services
- Monday through Friday, 8 a.m. to 8 p.m.
- Phone: 833-530-9015
- Deaf and Hard of Hearing Assistance
TTY: 800-735-2929 (Dial 711) - Nurse Advice Line
Resources
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8 a.m. to 8 p.m., seven days a week
