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Home > For Providers > Provider Resources > Provider Credentialing Applications and Policies

Resources

Provider Credentialing Applications and Policies

We are now a CAQH participating health plan! If you have a CAQH account, please use one of the first two applications listed below.

Not sure which application to complete? Please submit a Provider Network Interest Form and our Provider Services Department will contact you to confirm which of the following applications to use.

Credentialing Applications

Expand All
CAQH Provider Application – Physician

CAHQ Provider Application - Physician

If you have a CAQH profile and you are a(n):

  • Allopathic Physician (MD).
  • Osteopathic Physician (DO).
  • Podiatrist (DPM).
CAQH Provider Application – NPMP & Allied

CAHQ Provider Application - NPMP & Allied

If you have a CAQH profile and you are a:

  • Physician Assistant (PA).
  • Nurse Practitioner (NP).
  • Licensed Midwife (LM).
  • Certified Nurse Midwife (CNM).
  • Certified Registered Nurse Anesthetist (CRNA).
Physician Provider

Complete Physician Provider Credentialing Application

If you are a(n):

  • Allopathic Physician (MD).
  • Osteopathic Physician (DO).
  • Podiatrist (DPM).
Non-Physician Medical Practitioner

Complete Non-Physician Medical Practitioner Credentialing Application

If you are a:

  • Physician Assistant (PA).
  • Nurse Practitioner (NP).
  • Licensed Midwife (LM).
  • Certified Nurse Midwife (CNM).
  • Certified Registered Nurse Anesthetist (CRNA).
Allied Provider

Complete Allied Provider Credentialing Application

If you are a(n):

  • Physical Therapist.
  • Occupational Therapist.
  • Speech Therapist.
  • Audiologist.
  • Hearing Aid Dispenser.
  • Optometrist.
  • Acupuncturist.
  • Chiropractor.
  • Psychologist*
  • Licensed Marriage & Family Therapist*
  • Licensed Clinical Social Worker*
  • Licensed Professional Clinical Counselor*
  • Board Certified Behavior Analyst*
  • Qualified Autism Services Provider*

*These provider types will be credentialed and made active no sooner than July 1, 2025. Applications should still be submitted prior to July 1, 2025.

Organizational Provider

Complete Organizational Provider Application

This application should be completed by the following:

  • Ambulatory Surgical Center (freestanding only).
  • Home Health Agency.
  • Hospital (all types).
  • Skilled Nursing Facility/Long Term Care.
  • Hospice.
  • Sleep Center/Sleep Lab (freestanding only).
  • CBAS (ADHC).
  • Freestanding Birth Centers (licensed only).
  • Residential Treatment Facility*
  • Residential Detox Facility*
  • Eating Disorder Facility*
  • Mental Health Rehabilitation Center*
  • Alcohol and Drug Outpatient Facility*

*These provider types will be credentialed and made active no sooner than July 1, 2025. Applications should still be submitted prior to July 1, 2025.

Durable Medical Equipment Provider

Complete Durable Medical Equipment Provider Application

Community Health Worker (CHW) Benefit Provider

If you are interested in providing the CHW Benefit to Alliance members in Merced, Monterey and/or Santa Cruz counties, you will need to apply to be credentialed.

To be credentialed and start work as an Alliance provider, you will need to complete the following steps.

Be screened and enrolled as a Department of Health Care Services (DHCS) Medi-Cal provider.

All CHW Care Based Organizations are required to enroll with DHCS. Providers must enroll in Medi-Cal if a state-level enrollment pathway exists. To do so, use the standardized application form for the DHCS Medi-Cal program. You will need to create a User Profile on the website to do so.

If a CHW Care Based Organization is a non-traditional provider type for whom there is no established credentialing pathway, the Alliance will verify the provider’s credentials through Alliance credentialing in addition to requiring any or all the following documents:

  • Applicable business or professional license.
  • IRS Form 990.
  • Nonprofit status.
  • Other documentation demonstrating official established business and/or individual entity.

Submit an Alliance credentialing application and all the required supplemental forms to become an Alliance provider.

Have a contract with the Alliance that includes these services.

New Provider Training

Once you have completed these steps, you will also need to complete the Alliance’s New Provider Training.

Ready to start applying? Please follow the directions in the Community Health Worker Organization Provider Credentialing Application.

If you have any questions, please contact [email protected].

Doula Services Provider

Become a Doula at the Alliance Checklist

  • Department of Health Care Services Medi-Cal Enrollment - Provider Application and Validation Enrollment (PAVE)
    • NPI (National Provider Identifier) (How to obtain an NPI)
    • HIPAA Training Attestation
    • CPR Certification
    • Business License
    • Insurance
  • Contract & Credential with the Alliance
    • Credentialing Application
    • Provider Information Request
    • W9
    • Sign Contract
  • Training
    • Member Eligibility
    • Claims Submission (Coding, Modifiers)
    • CHC Set up

Complete Doula Provider Credentialing Application

If you have any questions, please contact [email protected]

Credentialing Policies

300-4020 - PRCC Authority Rules and Responsibilities

300-4030 - Credentialing Criteria and Identified Issues

300-4040 - Professional Provider Credentialing Guidelines

300-4060 - Credentialing Review of Facility Site and Medical Record Keeping Audits

300-4090 - Ongoing Monitoring of Provider Credentials and Issues

300-4102 - Reporting to the MBC and NPDB

300-4103 - Fair Hearing Process for Adverse Decisions

300-4110 - Organizational Providers Credentialing Guidelines

300-4130 - HIV/AIDS Specialist Identification and Monitoring

300-4150 - Contract Changes for Currently Credentialed Providers

Contact Provider Services

General 831-430-5504
Claims
Billing questions, claims status, general claims information
831-430-5503
Authorizations
General authorization information or questions
831-430-5506
Authorization Status
Checking the status of submitted authorizations
831-430-5511
Pharmacy
Authorizations, general pharmacy information or questions
831-430-5507

Provider Resources

  • Provider Portal
  • Provider Directory
  • Provider Manual
  • Procedure Code Lookup Tool

Latest Provider News

Provider Digest | Issue 81

Provider Digest | Issue 81

October 24, 2025
Member Services Advisory Group Selection Committee (Cancelled)

Member Services Advisory Group Selection Committee (Cancelled)

October 16, 2025
Whole Child Model Family Advisory Committee

Whole Child Model Family Advisory Committee

October 16, 2025
A new HMO is launched, offering coordinated care for those on Medicare and Medi-Cal.

A new HMO is launched, offering coordinated care for those on Medicare and Medi-Cal.

October 16, 2025
Finance Committee

Finance Committee

October 15, 2025

Contact us | Toll free: 800-700-3874

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