Provider Credentialing Applications and Policies
We are now a CAQH participating health plan! If you have a CAQH account, please use one of the first two applications listed below.
Not sure which application to complete? Please submit a Provider Network Interest Form and our Provider Services Department will contact you to confirm which of the following applications to use.
Credentialing Applications
If you have any questions, please contact [email protected]
Credentialing Policies
300-4020 - PRCC Authority Rules and Responsibilities
300-4030 - Credentialing Criteria and Identified Issues
300-4040 - Professional Provider Credentialing Guidelines
300-4060 - Credentialing Review of Facility Site and Medical Record Keeping Audits
300-4090 - Ongoing Monitoring of Provider Credentials and Issues
300-4102 - Reporting to the MBC and NPDB
300-4103 - Fair Hearing Process for Adverse Decisions
300-4110 - Organizational Providers Credentialing Guidelines
300-4130 - HIV/AIDS Specialist Identification and Monitoring
300-4150 - Contract Changes for Currently Credentialed Providers
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
