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Continuing Coverage

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During the COVID-19 public health emergency (PHE), Medi-Cal members have been able to keep their coverage regardless of any changes in circumstances. However, once the COVID-19 PHE ends, counties will check if those with coverage still qualify for free or low-cost Medi-Cal.

To ensure continuation of coverage if still eligible, members should report any changes in circumstances to their local county office, including:

  • Changes to income, disability status, phone number or mailing address.
  • If someone in the household becomes pregnant or if someone moves in.
  • Any other changes that may affect Medi-Cal eligibility.

Members may receive a letter from the county asking for information about their Medi-Cal coverage. It is important that members provide the requested information.

Below is the contact information for each county office:

Merced County 

Merced County Human Services Agency
2115 West Wardrobe Avenue, Merced, CA 95341
855-421-6770
www.co.merced.ca.us/458/Medi-Cal

Monterey County 

Monterey County Department of Social Services
1000 South Main Street, Salinas, CA 93901
866-323-1953
www.co.monterey.ca.us/government/departments-i-z/social-services

Santa Cruz County 

County of Santa Cruz Human Services Department
1020 Emeline Ave., Santa Cruz, CA 95060
18 W. Beach Street, Watsonville, CA 95076
888-421-8080
www.santacruzhumanservices.org

The Alliance will be communicating to our members about eligibility redetermination via multiple channels, including our website, Facebook page, member newsletter and a flyer in English, Spanish and Hmong (coming soon).

We will share more details as we get them from the California Department of Health Care Services (DHCS).

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