Renew your Medi-Cal
Follow the 3 Steps
Know your renewal deadline and follow these three steps:
Complete it
You should get a renewal letter in the mail from your county Medi-Cal office. It will tell you any steps you need to take to renew. Fill out the required information.
Check it
Make sure to complete the full renewal. Missing or incomplete information can delay the process.
Return it
Submit the renewal on time.
If you are not sure about your renewal deadline, you can log in to BenefitsCal to find out when your renewal is due.
If you don’t get your renewal letter in the mail, there are other ways to renew your Medi-Cal.
To keep your coverage, complete your renewal each time it is due. If you’ve moved, update your contact information. Make sure your county Medi-Cal office has your correct address and phone number. This will help you get any updates about your health coverage.
Did you miss the deadline to renew your Medi-Cal coverage? It’s not too late! You may be able to get your benefits back right away by filling out your renewal information.
If you are not sure about your renewal deadline, you can log in to BenefitsCal to find out when your renewal is due.
For more information, call or visit your county office.
- Mariposa County Health and Human Services Agency
Phone: 209-966-2000 or 800-266-3609. - Merced County Department of Human Services
Phone: 209-385-3000 or 855-421-6770. - Monterey County Department of Social Services
Phone: 877-410-8823. - San Benito County Health and Human Services Agency, Public Assistance
Phone: 831-636-4180 - County of Santa Cruz Human Services Department
Phone: 888-421-8080
County Medi-Cal Offices
- Mariposa County Health and Human Services Agency
Phone: 209-966-2000 or 800-266-3609. - Merced County Department of Human Services
Phone: 209-385-3000 or 855-421-6770. - Monterey County Department of Social Services
Phone: 877-410-8823. - San Benito County Health and Human Services Agency, Public Assistance
Phone: 831-636-4180 - County of Santa Cruz Human Services Department
Phone: 888-421-8080
Care Options at Home
Telehealth
- Your primary doctor: Call your doctor to ask if they offer phone or video visits (called telehealth). You can find their phone number on your Alliance member ID card.
- Rocket Doctor: Call 844-996-3763 or book online. You can talk to a doctor on your phone or on your computer.
- Zócalo Health: Call 213-855-3465 or book online. You can talk to a doctor or promotora de salud on your phone or on your computer.
Nurse Advice Line
Call 844-971-8907 (TTY: Dial 711) any time, day or night. A nurse can answer your health questions, help you decide if you need care right away, and tell you what to do next.
