Get help renewing your Medi-Cal
You can get help at no cost. Call your county Medi-Cal office or one of the community organizations listed below. Some organizations may also be able to help members in neighboring counties.
Please call before visiting. Some locations accept walk-ins, while others require an appointment.
You can also renew online at BenefitsCal.com. BenefitsCal.com can also be used for CalFresh.
Community Organizations
County Medi-Cal Offices
- Mariposa County Health and Human Services Agency
Phone: 209-966-2000 or 800-266-3609. - Merced County Department of Human Services
Phone: 209-385-3000 or 855-421-6770. - Monterey County Department of Social Services
Phone: 877-410-8823. - San Benito County Health and Human Services Agency, Public Assistance
Phone: 831-636-4180 - County of Santa Cruz Human Services Department
Phone: 888-421-8080
Care Options at Home
Telehealth
- Your primary doctor: Call your doctor to ask if they offer phone or video visits (called telehealth). You can find their phone number on your Alliance member ID card.
- Rocket Doctor: Call 844-996-3763 or book online. You can talk to a doctor on your phone or on your computer.
- Zócalo Health: Call 213-855-3465 or book online. You can talk to a doctor or promotora de salud on your phone or on your computer.
Nurse Advice Line
Call 844-971-8907 (TTY: Dial 711) any time, day or night. A nurse can answer your health questions, help you decide if you need care right away, and tell you what to do next.
