Provider Portal maintenance 12/2-12/5

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The Alliance will be performing system maintenance Friday, December 2nd, 2022, starting at 7pm to conclude no later than Monday, December 5th, 2022, at 8am. During this time, all Provider Portal features will be unavailable.

For Eligibility Verification, please use the Alliance’s automated phone system:

  • 800-700-3874 ext 5501 or 831-430-5501.

For emergency prescription situations, please contact:

  • Medi-Cal Rx by calling 800-977-2273 for Medi-Cal members
  • MedImpact by calling 800-788-2949 for Alliance Care IHSS members.

The Alliance apologizes for any inconvenience.