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Update to Episode Abstract visibility in the Provider Portal

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Thank you to all the providers who shared feedback regarding the January 1, 2026 Provider Portal updates aligned with Title 42 Code of Federal Regulations (CFR) Part 2 requirements.

We are pleased to share that the Episode Abstract view will be reinstated with modifications to ensure continued regulatory compliance while supporting your operational needs.

Visible in the Episode Abstract Not visible
  • Non-sensitive diagnoses.
  • Non-sensitive service codes.
  • Authorization status/decision.
  • Non-sensitive provider information.
  • Approval dates.
  • Sensitive diagnoses.
  • Sensitive service codes.
  • Sensitive provider information.
  • Episode notes.

Formal Alliance communications, including requests for information and reasons for void or denial decisions, will remain available in the Correspondence section. Submitting providers may view sensitive data related to their submission, but notes will not be accessible.

We appreciate your partnership and ongoing commitment to the members we serve. If you have any questions, please contact your Provider Relations Representative.