Provider News Posts
As of October 1, 2021, Primary Care Providers must resume Initial Health Asseesment (IHA) activities that were temporarily suspended during the period of December 1, 2019 – September 30, 2021.
This chart provides guidance on which COVID-19 vaccine is recommended for a patient, based on age or health conditions.
Upcoming Transition to Medi-Cal Rx Webinar and Provider Training Information Tuesday, Oct. 19, 1-2 p.m.
With the new Procedure Code Lookup Tool, Alliance providers can quickly look up prior authorization requirements for procedures.
Read the California Department of Public Health’s best practices and resources for supporting patients with pain management.
As California continues its efforts to vaccinate all eligible residents against COVID-19, the state is offering providers up to $55,000 to support vaccination efforts.
DHCS recently adjusted their categorization of aid codes.
Effective for dates of service on or after August 1, 2021, the Alliance will be retroactively implementing adjustments on radiology rates.
Effective for dates of service on or after July 1, 2021
All Alliance lines of business (Effective Date September 1, 2021 thru June 30, 2022)
The Alliance will be implementing the following prospective opioid safety edits when pharmacy claims are processed through Pharmacy Benefit Manager, MedImpact.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
