Provider News Posts
Boost your CBI performance with this training
Get the new Data Submission Tool Guide
Lunch will be provided. If you plan to attend, please RSVP with your assigned Provider Relations Representative!
See how you can support members
HCAI is offering a new funding opportunity to recruit and retain behavioral health practitioners to serve the Medi-Cal population.
Three decades of partnering for healthier communities
Register now for our newest webinar
Please review the following information on physician-administered drugs (PADs) changes and Alliance preferred PADs.
Get the new Provider Manual
Primary care providers (PCPs) are uniquely positioned to support patients with opioid use disorder. In addition to managing other chronic conditions, PCPs can play a critical role in ensuring patients have access to medications such as buprenorphine and naloxone.
The Alliance has updated our process for primary care providers (PCPs) to request member reassignment to a new PCP.
We’d like to extend a warm welcome to nearly 200 new providers who joined the Alliance network from December 2025 through February 2026!
Support + practical tips for better care
How you can help us help members
Join us Thursday, April 30 for the Q2 Tri-County Immunization Network Meeting.
Read our 2026 Community Impact Report
Helping members navigate changes to Medi-Cal
See what we’re texting members + APL updates
We are pleased to share that the Episode Abstract view will be reinstated with modifications to ensure continued regulatory compliance while supporting your operational needs.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
