Provider News Posts
Effective Sept. 1, 2024, the Alliance will be implementing changes to the physician-administered drug benefit related to inflammatory bowel disease (IBD).
Raising the bar to increase access
The July 10 Child & Adolescent Vaccinations Lunch and Learn in collaboration with Merck & Co. has been cancelled.
Applications are now being accepted for the Data Sharing Support (DSS) Program. DSS Program grants will fund projects that support providers in sharing real-time health care data and connecting to a heath information exchange (HIE).
The Alliance will transition from to a new care management system called Jiva on July 15, 2024.
Meet our new Chief Health Equity Officer!
Effective July 1,2024, the Department of Health Care Services (DHCS) will launch new provider portals to improve access to coverage and care for new families.
Learn about the precautions to take when prescribing opioids to patients using antipsychotics.
Learn about the Alliance’s Medi-Cal Capacity Grant Program and two new funding opportunities at upcoming informational webinars.
Please review the updated Provider Manual, effective July 1, 2024, posted on the Alliance provider website at Provider Manual July 2024.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
