About the Alliance
Compliance Resources
Compliance Plan
The Central California Alliance for Health’s (the Alliance’s) Compliance Program ensures that the organization and its staff operate in compliance with contractual, regulatory and statutory requirements. Read the Alliance Compliance Plan.
Code of Conduct
The Alliance’s values are standards that guide our conduct. These values are represented in the Alliance’s Code of Conduct.
Compliance Policies
- 105-0001 - Policy Development, Maintenance, Review and Submission
- 105-0004 - Delegate Oversight
- 105-0005 - Federal Funding Suspension and Debarment
- 105-0009 - Mandated Reporting of Suspected Abuse and Neglect
- 105-0011 - Internal Audit & Monitoring
- 105-0014 - Subcontractor Sanctions
- 105-0500 - External Audits
- 105-1000 - Certification of Data, Information and Documentation
- 105-3001 - Program Integrity: Fraud Waste and Abuse Prevention Program
- 105-3002 - Program Integrity: Special Investigations Unit Operations
- 105-3003 - Suspended, Excluded, and Ineligible Providers
- 105-3004 - Verification of Billed Services by Network Providers
- 105-4000 - HIPAA-HITECH Privacy and Security Glossary
- 105-4001 - Notice of Privacy Practices
- 105-4002 - Accounting of Disclosures
- 105-4003 - No Retaliation or Waiver
- 105-4004 - Privacy Officer Designation and Responsibilities
- 105-4007 - Safeguarding Protected Health Information
- 105-4008 - Uses and Disclosures of Limited Data Sets
- 105-4009 - Minimum Necessary Use and Disclosure
- 105-4010 - Verification of Requester Authority Prior to Release of PHI
- 105-4011 - De-identification and Re-identification of Health Information
- 105-4012 - Use and Disclosure of PHI, including Member Authorizations to Disclose
- 105-4013 - Request to Access Records
- 105-4014 - Requests for Amendment of Protected Health Information
- 105-4017 - Permission to Leave Messages with PHI
- 105-4018 - Personal Representative
- 105-4019 - Disclosures to Family, Caregivers and Friends
- 105-4020 - Disclosures to Law Enforcement and Government Officials
- 105-4021 - Uses and Disclosures about Decedents
- 105-4022 - Uses and Disclosures for Disaster Relief Purposes
- 105-4023 - Uses and Disclosures for Public Health Activities
- 105-4024 - Uses and Disclosures for Treatment, Payment and Health Care Operations
- 105-4025 - Uses and Disclosures for Health Oversight Activities
- 105-4026 - Communication with Minors
- 105-4027 - Disclosures of Protected Health Information of Members with Mental Incapacities
- 105-4028 - Uses and Disclosures for Marketing
- 105-4029 - Breach Risk Assessment and Response
- 105-4030 - Internal Reporting
- 105-4031 - Data Sharing with County Mental Health Plans
- 105-4039 - Access to and Confidentiality of ePHI
- 105-4043 - HIPAA Privacy and Security Training
- 105-4044 - Disclosing Sensitive Personal Health Information
- 105-4045 - Requests for Confidential Communications and Restrictions on Uses and Disclosures
- 105-4046 - Enforcement Sanctions: Administrative & Monetary Sanctions
Contact Us
- Toll free: 800-700-3874
- Deaf and Hard of Hearing Assistance
TTY: 800-735-2929 (Dial 711)
- Toll free: 800-700-3874
- Deaf and Hard of Hearing Assistance
TTY: 800-855-3000 (Dial 711)
Latest News
March 2026 – Member Newsletter
March 4, 2026
Provider Digest | Issue 85
January 16, 2026
The My Health Member Portal is live
January 14, 2026
Changes to weight loss drug coverage
December 26, 2025
December 2025 – Member Newsletter Alternative Formats
December 16, 2025
Contact us | Toll free: 800-700-3874
