Taking care of your mental health is an important part of your overall health and wellness. If you are feeling sad, anxious or depressed or you are struggling with substance use, know that you are not alone! We can refer you to resources to help.
Alliance Medi-Cal members can get mental health care through our partner, Carelon Behavioral Health. Carelon will help you:
- Understand your mental health benefits.
- Find mental health providers in your area.
- Help you make an appointment.
If you or a family member are having a mental health crisis or having thoughts of suicide, call or text the suicide prevention number at 988. For more information on this service, visit the website for 988 Suicide & Crisis Lifeline.
If you are having a mental health emergency, call 911 or go to the nearest emergency room.
How to get mental health services
Call Carelon at 855-765-9700. This toll-free number is available 24 hours a day, 7 days a week.
For substance use disorder services, contact your county’s behavioral health department:
- Merced County: 888-334-0163
- Monterey County: 888-258-6029
- Santa Cruz County: 800-952-2335
You can also get help by calling the Alliance’s Member Services at 800-700-3874 (TTY: Dial 711), Monday through Friday, 8 a.m. to 5:30 p.m.
Our website has more resources for mental health support.