See 2026 provider incentives 

Help patients access food resources during the federal shutdown

Many families across our region are feeling the impact of rising food costs. CalFresh benefits may be on hold due to the federal shutdown, which may delay when people receive their benefits. For updates, visit the California Department of Social Services website.

Providers play a vital role in helping patients access healthy food and other assistance that affect overall well-being. The Alliance offers several ways you can help connect patients to available resources.

What you can do

• Encourage continuity: Remind CalFresh participants to continue submitting all required forms and paperwork to prevent further delays once funding resumes.
• Refer members to the Alliance ECM: Eligible members with medical needs may qualify for meal delivery through the Alliance’s Enhanced Care Management (ECM) program.
• Share local supports: Promote WIC and local food banks. Patients can call 2-1-1 or text their ZIP code to 898211 to find food resources nearby.
• Direct patients to Alliance resources: Share our member article, CalFresh benefits are on hold, but you can still get healthy food for your family, which lists local food programs and tips for stretching a food budget.

Thank you for supporting the health and stability of our members and communities during this challenging time.

Missed our 2026 CBI workshop? Watch it online!

The 2026 Care-Based Incentive (CBI) workshop recording and related resources are now available to view on our website. Providers and office staff are encouraged to review the materials to ensure their in the 2026 CBI program.

The CBI consists of incentives which are paid to qualifying contracted provider sites.  The workshop covers:

• An overview of the 2026 CBI program.
• A description of the 2026 measure changes and new measures.
• Information about resources, such as Cultural and Linguistic Services and the Data Submission Tool (DST).

If you have questions, please contact your Provider Relations Representative.

Holiday office hours

With the holiday season upon us, the Alliance would like to share our upcoming office closures so you can plan accordingly.

Our offices will be closed on the following dates:

• Tuesday, Nov. 11: Veterans Day.
• Thursday, Nov. 27 – Friday, Nov. 28: Thanksgiving Day and the following Friday.
• Wednesday, Dec. 24 – Thursday, Dec. 25: Christmas Eve and Christmas Day.
• Thursday, Jan. 1: New Year’s Day.

During these closures, our Provider Services staff will be unavailable. Regular business hours will resume the following business day after each closure.

Thank you for providing quality care to our members and happy holiday season!