Nyob nyab xeeb thaum muaj xwm ceev

Raws li tus tswv cuab Alliance, koj feem ntau pom cov kws kho mob hauv peb lub network. Qee zaum, tej zaum koj yuav tau mus ntsib kws kho mob sab nraum peb lub network. Qhov no hu ua continuity of care.

Yog tias koj tsis tuaj yeem ntsib koj tus kws kho mob lossis mus ntsib koj lub tsev muag tshuaj, peb tuaj yeem pab koj nrhiav lwm txoj kev xaiv nyob ze koj qhov chaw. Nov yog qhov koj tuaj yeem ua tau:

• Siv peb Cov Ntawv Teev Npe Hauv Online mus nrhiav kws kho mob.
• Hu rau Kev Pabcuam Tswvcuab ntawm 800-700-3874, Hnub Monday txog Friday, thaum 8 teev sawv ntxov txog 5:30 teev tsaus ntuj
• Yog koj xav tau kev pab lus, hu rau 800-735-2929 (TTY: Dial 711) kom muaj kev pab nrhiav kev saib xyuas nyob ze.
• Yog koj xav tau kev thauj mus los tsis yog xwm txheej ceev (NEMT), hu rau Alliance ntawm 800-700-3874, ext. 5640 (TTY: Hu rau 711), Hnub Monday txog Friday thaum 9 teev sawv ntxov txog 12 teev tsaus ntuj thiab 1 txog 4 teev tsaus ntuj, tsawg kawg 5 hnub ua haujlwm ua ntej koj teem caij.
• Yog koj xav tau kev thauj mus los tsis yog kho mob (NMT), hu rau Alliance ntawm 800-700-3874, ext. 5577 (TTY: Hu 711), Hnub Monday txog hnub Saturday thaum 8 teev sawv ntxov txog 7 teev tsaus ntuj, tsawg kawg 5 mus rau 7 hnub ua haujlwm ua ntej koj teem caij.

Yog tias koj muaj xwm txheej ceev, thov hu rau 911 lossis mus rau lub tsev kho mob xwm txheej ceev uas nyob ze tshaj plaws.

Cov tswv cuab raug qhia kom hu rau lawv tus kws kho mob yog tias lawv muaj lus nug txog kev kho mob. Tsis tas li ntawd, Alliance Nurse Advice Line muaj rau peb cov tswv cuab 24 teev ib hnub, xya hnub hauv ib lub lis piam. Tus kws saib xyuas neeg mob uas tau sau npe tau npaj los teb cov tswv cuab cov lus nug txog kev kho mob thiab tuaj yeem txuas cov tswv cuab mus rau tus kws kho mob. Tus Nurse Advice Line tuaj yeem hu rau ntawm 844-971-8907 lossis rau Kev Pab Hais Lus lossis Hais Lus (TTY: Hu rau 711).

Cov Kev Pabcuam Tsis Muaj Xwm Ceev: Hu rau Cov Kev Pabcuam Tswvcuab ntawm 800-700-3874 Hnub Monday txog Friday, thaum 8 teev sawv ntxov txog 5:30 teev tsaus ntuj kom pab daws teeb meem tsis muaj kev phom sij.

Thaum muaj xwm txheej ceev, koj tuaj yeem tau txais koj cov tshuaj sai kom paub tseeb tias koj tsis khiav tawm.

Thov hu rau koj lub tsev muag tshuaj txog koj cov tshuaj.

Rau Alliance Care IHSS cov tswv cuab: Central California Alliance for Health tau qhib cov kev pabcuam thaum muaj xwm txheej ceev kom tso cai rau cov ntaub ntawv qhia meej kom tsim nyog los hla qee qhov kev tsis lees paub rau cov tswvcuab uas tau tsiv los ntawm cua daj cua dub.

Ntxiv rau qhov kev pabcuam xwm txheej kub ntxhov no, Alliance ib txwm tso cai 5-hnub kev pabcuam xwm txheej ceev rau cov tswvcuab. Cov khw muag tshuaj yuav tsum hu rau MedImpact ntawm 800-788-2949 lossis nkag mus rau qhov kev qhia meej tshaj tawm kom dhau qee qhov kev tsis lees paub.

Nrhiav lub tsev muag tshuaj nrog MedImpact:

• Hu rau 800-788-2949
• Nrhiav online ntawm https://thealliance.health/MedimpactLocator. Peb pom zoo kom cov tswv cuab hu rau lub tsev muag tshuaj kom paub meej.

Rau cov tswv cuab Medi-Cal:
Rau kev muab tshuaj kho mob ceev lossis xwm txheej ceev, cov khw muag tshuaj yuav tsum hu rau Medi-Cal Rx ntawm 800-977-2273. Lossis xa mus rau ntu Fill Emergency nyob rau hauv Medi-Cal Rx Tus Kws Kho Mob Phau Ntawv ntawm https://medi-calrx.dhcs.ca.gov/home/provider-manual/.

Nrhiav lub tsev muag tshuaj nrog Medi-Cal Rx:

• Hu rau 800-977-2273
• Nrhiav online ntawm https://medi-calrx.dhcs.ca.gov/home/find-a-pharmacy. Peb pom zoo kom cov tswv cuab hu rau lub tsev muag tshuaj kom paub meej.

Yog tias koj hu tsis tau koj tus kws kho mob thaum muaj xwm ceev, ntawm no yog yuav ua li cas:

• Mus rau tom tsev kho mob.
• Nrhiav ib lub chaw pabcuam hauv zej zog.
• Hu rau 911 tam sim ntawd yog xav tau kev kho mob ceev.

Yog tias koj xav tham nrog ib tus neeg ntawm Alliance, hu rau peb Lub Chaw Pabcuam Tswvcuab Hnub Monday txog Friday, thaum 8 teev sawv ntxov txog 5:30 teev tsaus ntuj ntawm 800-700-3874. Rau Cov Neeg Lag Luam Lag Luam thiab Tsis Txaus Siab, hu rau 800-735-2929 (TTY: Dial 711).

Nws yog ib qho tseem ceeb uas yuav tsum khaws koj qhov chaw nyob thiab tus lej xov tooj mus txog hnub nrog Alliance. Ua li ntawd, peb tuaj yeem sib tham nrog koj txog cov txiaj ntsig, kev pabcuam thiab txhua yam tseem ceeb. Yog tias peb muaj koj tus lej xov tooj ntawm tes, peb tuaj yeem xa cov ntawv rau koj ib yam nkaus tshwj tsis yog tias koj tau xaiv tsis tau txais cov ntawv xov xwm los ntawm peb. Txhawm rau rov qab mus txais cov ntawv xov xwm, sau ntawv START mus rau 59849. Yog xav tau kev pab, sau ntawv HELP mus rau 59849. Koj tuaj yeem hu rau Alliance Cov Pabcuam Tswvcuab ntawm 800-700-3874. Nyob ntawm Alliance lub website, peb tseem yuav muab cov ntaub ntawv hais txog kev tshaj tawm xwm txheej ceev.

Koj tuaj yeem hloov kho koj cov ntaub ntawv tiv tauj online los yog hu rau Kev Pabcuam Tswvcuab.