Tus Kws Saib Xyuas Kev Noj Qab Haus Huv Ib ntus

Thov

Qhov chaw: Mariposa County, California; Merced County, California; Monterey County, California; San Benito County, California; Lub Nroog Santa Cruz, California

We have a opportunity to join the Alliance as a Temporary Behavioral Health Care Coordinator in the Care Management Department.  There is one position available. 

TAM SIM NO TEMP POSITION

This is a temporary position and the length of assignment is estimated to go from May 2025 to December 31, 2025. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with.

KOJ YUAV TSUM TAU TXAIS RAU

Reporting to the Behavioral Health Care Coordination Supervisor, this position:

• Assists the Behavioral Health Care Management team with providing behavioral health care coordination activities for Alliance members 
• Establishes and maintains effective working relationships with provider offices, County departments and other community agencies, and internal stakeholders related to care coordination for members

HAIS TXOG TEAM

Peb lub hom phiaj yog los tswj xyuas kev saib xyuas thiab txhawb cov tswv cuab kom ua tiav lawv cov hom phiaj kev noj qab haus huv thiab kev noj qab haus huv los ntawm kev sib koom tes thiab los ntawm kev txhawb cov tswv cuab kev sib raug zoo nrog cov kws kho mob hauv zej zog. 

Peb coj lub suab ntawm cov tswv cuab mus rau hauv chav thaum koom tes nrog peb cov koom tes hauv lub koom haum Alliance. 

LUB IDEAL CANDIDATE 

We are looking to hire Behavioral Health Care Coordinators for our newly formed and expanding Behavioral Health team in Care Management. As a Care Coordinator, you will deliver exceptional customer service to our members by utilizing empathy while maintaining professional boundaries. The ideal candidate thrives in a fast-paced environment, is well-organized and detailed, adapts well to changing situations and policies, and enjoys working with, empowering and educating lwm tus. Candidates bilingual in English/Spanish or English/Hmong are highly desired for these positions.   

YUAV UA LI CAS YUAV UA LI CAS

Nyeem tag nrho cov lus piav qhia txoj haujlwm, thiab cov npe ntawm cov kev xav tau nias ntawm no.

• Kev paub txog:
  • The principles and practices of health care systems
  • Cov hauv paus ntsiab lus thiab kev coj ua ntawm kev sib koom ua ke saib xyuas
  • Cov ntsiab cai thiab kev coj ua ntawm kev pabcuam neeg siv khoom
  • Muaj ntau yam kev xav tau ntawm Medi-Cal cov pej xeem
• Muaj peev xwm:
  • Nkag siab txog kev ua haujlwm ntawm Alliance, tshwj xeeb tshaj yog Cov Kev Pabcuam Kev Noj Qab Haus Huv, Kev Tswj Xyuas Kev Siv, thiab Kev Pabcuam Tswvcuab
  • Communicate program mission, vision, and roles
  • Quickly learn and competently navigate Microsoft Excel and Alliance computer systems
  • Interpret, explain and apply policies, procedures, and guidelines
  • Clearly, completely, and independently document, summarize, and resolve members' concerns and inquiries, and recognize those issues that requires escalation to a higher level
• Kev Kawm thiab Kev Paub:
  
  • High school diploma los yog sib npaug 
  • Three years of experience related to care coordination in a health care setting which involved interacting with members, patients, and providers in meeting their service needs (an Associate's degree in Health, Social Services, or a related field or current certification as a Medical Assistant may substitute for one year of the required experience); or an equivalent combination of education and experience may be qualifying

Lwm yam ntaub ntawv

• Peb nyob hauv ib puag ncig kev ua haujlwm hybrid, thiab peb cia siab tias cov txheej txheem sib tham yuav tshwm sim nyob deb ntawm Microsoft Teams.
• Txawm hais tias qee tus neeg ua haujlwm tuaj yeem ua haujlwm tag nrho cov sijhawm sib tham, kev tuaj koom ntawm peb lub hlis twg cov xwm txheej thoob plaws hauv tuam txhab lossis cov rooj sib tham hauv chav haujlwm yuav xav tau.
• Hauv chaw ua haujlwm lossis hauv zej zog tuaj yeem xav tau rau qee txoj haujlwm thiab nyob ntawm kev xav tau kev lag luam. Cov ntsiab lus hais txog qhov no tuaj yeem txheeb xyuas thaum lub sijhawm xam phaj.
• Qhov no yog txoj haujlwm ib ntus thiab tsis muab cov txiaj ntsig tau teev tseg hauv qab no (nws yog hom lus ntawm peb cov haujlwm tsis tu ncua thiab tsis tuaj yeem hloov lossis tshem tawm).

Cov nyiaj them tag nrho rau txoj haujlwm no yog teev los ntawm qhov chaw hauv qab no. 

Qhov nyiaj them tiag tiag rau lub luag haujlwm no yuav raug txiav txim siab los ntawm peb qhov kev them nyiaj lub tswv yim, kev tshuaj xyuas ntawm tus neeg sib tw xaiv qhov kev tsim nyog (kev ncaj ncees lossis kev hloov pauv tau hais txog txoj haujlwm, kev kawm lossis kev cob qhia), nrog rau lwm yam (kev ncaj ncees sab hauv, kev ua lag luam, thiab thaj chaw nyob. ).

Cov cheeb tsam uas nyob rau thaj tsam 1: Bay Area, Sacramento, Los Angeles cheeb tsam, San Diego cheeb tsam

Tej thaj chaw uas nyob rau thaj tsam 2: Fresno cheeb tsam, Bakersfield, Central Valley (tshwj tsis yog ntawm Sacramento), Eastern California, Eureka cheeb tsam

Apply for Temporary Behavioral Health Care Coordinator