Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
Review All Plan Letter (APL) updates
The Department of Health Care Services has made updates to multiple All Plan Letters (APL). These changes are important to know, as it may impact how you provide services.
Provider Digest | Issue 60
Digital ID now available, diabetes workshop + upcoming physician drug changes
Attend these upcoming Adverse Childhood Experiences (ACEs) trainings
Alliance providers are invited to attend these upcoming webinars hosted by ACEs Aware.
Upcoming Provider Portal outages
Beginning Friday, Nov. 1 through Saturday, Nov. 2 our Provider Portal will experience outages and be unavailable intermittently.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
Provider News Resources
Provider Resources
Member Resources
GRIEVANCE FORM
Member Handbook
Health Rewards Program
Continuity of Care Policy
The Alliance
© 2025 Central California Alliance for Health | Website Feedback