Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
The Provider Bulletin is published digitally and in print every quarter. Providers receive a printed copy in the mail and can also read the digital version on our website.
The Bulletin includes:
- A report from our CEO.
- Updates to benefits and services.
- Clinical recommendations.
The Provider Digest, formerly known as the Provider E-Newsletter, is a biweekly digital publication. The Digest shares news about:
- Upcoming webinars and events.
- Billing and reimbursements.
- Alliance health campaigns.
Read the latest edition on our Provider Digest page.
The Provider Flash, formerly the Provider Fax Blast, shares timely alerts via fax and email, usually comprised of urgent and/or regulatory communications.
All Provider News posts:
Updates to Alliance Provider Support During COVID-19 Pandemic
The Alliance is allowing flexibility for providers to deliver virtual and telehealth visits as medically indicated for covered services.
2020 DHCS Encounter Data Audit
The Health Services Advisory Group (HSAG) will be conducting their annual Department of Health Care Services (DHCS) encounter data (claims) audit starting in February 2020.
Billing Requirements for Physician Administered Drugs
The Alliance is required to submit encounter data to the Department of Health Care Services (DHCS).
Billing Requirements for Hospital Inpatient Services: Statement Dates
In order to comply with Department of Health Care Services (DHCS) requirements, inpatient claims must only bill for services dated within the statement date.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
