Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
Upper Billing Limits Update
The policies below are linked in the Alliance’s April 1, 2019 Provider Manual, currently published on the Alliance provider website
Urgent Visit Access Program
The Alliance’s expanded Urgent Visit Access program offers our members access to an urgent visit at an alternate clinic if the member’s primary care provider (PCP) is not available
Data Submission Tool now Accepting IHAs
The Alliance is excited to announce an enhancement to the Data Submission Tool (DST) on the Alliance Provider Portal.
Provider Portal Enhancements
Providers can expect changes to the appearance and functionality of the Alliance Provider Portal (the “Portal”) on Feb. 5, 2019
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Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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