Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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New Prop 56 Incentives Available
Department of Health Care Services (DHCS) has informed the Alliance of new incentives available as a result of the California Healthcare, Research and Prevention Tobacco Tax Act of 2016 (Prop 56).

Update to Radiology Rates: Adjustments from Medi-Cal
Medi-Cal routinely adjusts reimbursement rates and recently issued an adjustment to rates for Radiology services.

Upcoming DHCS Audit – Provider Site Visits
The Department of Health Care Services (DHCS) will conduct a routine medical audit of the Alliance in November.

Childhood Immunization Status (CIS) Measure Shift
The Department of Health Care Services (DHCS) recently notified the Alliance of new measures that the plan is required to report for 2020.
Contact Provider Services
General | 831-430-5504 |
Claims Billing questions, claims status, general claims information |
831-430-5503 |
Authorizations General authorization information or questions |
831-430-5506 |
Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |