Provider News Posts
The Department of Health Care Services has made updates to multiple All Plan Letters (APL). These changes are important to know, as it may impact how you provide services.
Alliance providers are invited to attend these upcoming webinars hosted by ACEs Aware.
Beginning Friday, Nov. 1 through Saturday, Nov. 2 our Provider Portal will experience outages and be unavailable intermittently.
2024-2025 palivizumab (Synagis®) authorization guidelines
Let us know whether your clinic provides gender-affirming services!
2024-2025 nirsevimab (Beyfortus®) authorization guidelines
2024-2025 palivizumab (Synagis®) authorization guidelines
Watch for the Provider Appointment Availability Survey (PAAS), which will be coming to providers via email between September and November!
Your organization or practice may be eligible for the Alliance’s Data Sharing Incentive (DSI) program!
Effective Sept. 1, 2024, the Alliance will be implementing changes to the physician-administered drug benefit related to inflammatory bowel disease (IBD).
Raising the bar to increase access
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
