TotalCare Member Reimbursement Claim Form
Instructions: How to fill out the Member Reimbursement Claim Form
TotalCare will pay you directly if you had to pay for covered services. Services may be reviewed for medical necessity before we pay for them. If approved for payment, TotalCare will send you a check. If services are not eligible for reimbursement, TotalCare will send you a letter.
If you have any questions or need assistance with this form, please call our Member Services department at 833-530-9015. Fill out a separate form for each member who is asking for reimbursement for covered services and for each doctor and/or facility.
If you have questions, please call our Member Services department at 833-530-9015. If you need language assistance, we have a special telephone line to get an interpreter who speaks your language. For the Hearing or Speech Assistance Line, call 800-735-2929 (TTY: Dial 7-1-1).
Contact Member Services
- Monday through Friday, 8 a.m. to 8 p.m.
- Phone: 833-530-9015
- Deaf and Hard of Hearing Assistance
TTY: 800-735-2929 (Dial 711) - Nurse Advice Line
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