Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Upcoming DHCS Audit – Provider Site Visits
The Department of Health Care Services (DHCS) will conduct a routine medical audit of the Alliance in November.
Childhood Immunization Status (CIS) Measure Shift
The Department of Health Care Services (DHCS) recently notified the Alliance of new measures that the plan is required to report for 2020.
Sexually Transmitted Infections (STIs)
The Alliance is seeing a significant increase in women diagnosed with sexually transmitted infections (STIs) in all three counties, with chlamydia being one of the most common STIs diagnosed in young women
Department of Health Care Services (DHCS) is Initiating a Value-Based Payment Program
DHCS has announced a Value-Based Payment program that will provide incentive payments to qualifying providers for meeting specific measures aimed at improving care for certain high-cost or high-need populations.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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