Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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Emergency Department Referrals for Ophthalmology Services
In order to ensure the provision of timely services in urgent or emergent situations, the Alliance offers referrals for certain conditions directly from the Emergency Department without referral from a PCP.
HEDIS 2020 New Measures Update
Under the direction of Governor Gavin Newsom, the Department of Health Care Services (DHCS) recently notified Medi-Cal managed care health plans of the new Quality Measures that are required to be reported in 2020.
Depression Screening and Follow-Up (DSF) Toolkit and Tip Sheet
The Alliance has assembled a Depression Toolkit as a resource for primary care physicians and office staff.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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