Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
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All Provider News posts:
Directed payments for family planning services update
DHCS provided updated guidance on directed payments for the provision of specified family planning services with dates of service on or after July 1, 2019.
Monkeypox testing, prevention and treatment
California Governor Gavin Newsom declared a State of Emergency on Aug. 1 to support ongoing monkeypox vaccination efforts.
Provider Digest | Issue 5
Evusheld for immunocompromised members, ACEs training and attestation, and updates to Medi-Cal Rx phased reinstatement plan.
New Law Requiring Screening for Hepatitis B and Hepatitis C
Assembly Bill (AB) 789 requires health facilities delivering primary care to adults to offer hepatitis B virus (HBV) and hepatitis C virus (HCV) screening tests.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
