DEIB Training Attestation Form
The Department of Health Care Services (DHCS) All Plan Letter (APL) 24-016 requires all Managed Care Plan (MCP) Network Providers to complete a Diversity, Equity, and Inclusion (DEI) training program.
The DEI training must be region-specific and address health-related social needs within the MCP’s service area, including regional demographics and disparities affecting the member population. This includes, but is not limited to:
- Seniors and Persons with Disabilities (SPD)
- Individuals with chronic conditions
- Members with Specialty Mental Health Services and/or Substance Use Disorder needs
- Individuals with intellectual and developmental disabilities
- Children with special health care needs
The DEI training program must also include all components required under DHCS APL 24-016.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
