This year, the Alliance celebrates 30 years serving our local communities. Thank you for making our work possible through a shared commitment to healthy people, healthy communities.
We started serving Santa Cruz County in 1996. Over the years, we’ve expanded to include Mariposa, Merced, Monterey and San Benito counties. We now serve over 434,000 members with a network of over 14,000 contracted providers. In 2025, we earned full Health Plan and Health Equity Accreditation from the National Committee for Quality Assurance.
We’ve been proud to be a trusted ally for our members across three decades, striving to understand our communities’ unique needs and offer compassionate and culturally appropriate care for all stages of life and health conditions. This work would not be possible without strong partnerships with people like you!
We know that our members’ needs go beyond health care. Thanks to the power of community-based collaboration, we’ve been able to address social determinants of health and meet members where they’re at through efforts like:
- Investing $235 million into our service areas since 2015 through the Medi-Cal Capacity Grant Program. These grants have helped build permanent supportive housing and health care facilities, develop the health care workforce, and strengthen the capacity of community-based organizations to influence health and wellness for Medi-Cal members.
- Conducting multilingual outreach at local events with our Your Health Matters team (last year, we participated in over 150 events!).
We have risen to meet the needs presented by an ever-changing health care landscape, from adapting to the challenges of the COVID-19 pandemic to maximizing member retention amidst upcoming changes to Medicaid.
Innovation-driven initiatives in recent years have included:
- Community health worker and doula benefits.
- Bringing our behavioral health care services in house for a more seamless member experience.
- Launching our TotalCare (HMO D-SNP) plan.
There is still so much work left to do in our communities. We remain committed to our mission to provide accessible, quality health care and look forward to continuing this important work together for years to come!
