Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
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December Quality Reports update
With the holiday season approaching and the end of the year nearing, we want to ensure that practices have ample time to schedule patient visits and close care gaps.
DST data discrepancies in Quality Reports – issue resolved
We recently identified that data submitted via the Data Submission Tool (DST) was missing in the August, September and October Quality Reports.
Medi-Cal Targeted Rate Increases
In the upcoming weeks, some providers might see changes to their claims because of DHCS targeted rate increases (TRI).
Review All Plan Letter (APL) updates
The Department of Health Care Services has made updates to multiple All Plan Letters (APL). These changes are important to know, as it may impact how you provide services.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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