Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
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Synagis® (Palivizumab) 2020-2021 Authorization Guidelines
Respiratory Syncytial Virus (RSV) can cause a variety of respiratory illness in infants and young children.
Important Updates to Claims
As a follow up to the January 22, 2020 memo and in order to comply with DHCS requirements
Update: Accessing Alliance Language Assistance Services During COVID-19
The Alliance is committed to delivering culturally and linguistically appropriate health care services to our diverse membership, especially during these unprecedented times.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
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