Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
2020/2021 Influenza Season Billing/Coding Updates
All Alliance lines of business (Effective Date September 1, 2020 thru June 30, 2021)
HEDIS Measurement Year 2019 Provider Performance Report
The Alliance Provider Performance Feedback Report for HEDIS® is available.
Suicide Prevention Guidance from DHCS
Thank you for serving on the frontlines of health care, helping Californians with their physical and behavioral health.
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
Provider News Resources
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Member Handbook
Health Rewards Program
Continuity of Care Policy
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