Provider News
The Alliance shares provider news to keep contracted providers informed about upcoming trainings, Medi-Cal updates, Alliance health campaigns and resources, regulatory requirements and more.
Contracted Alliance providers will automatically receive a print copy of our quarterly Provider Bulletin.
If you are not already receiving our email publications, you can sign up for our digital news updates.
All Provider News posts:
Provider Digest | Issue 85
Alliance celebrates 30 years This year, the Alliance celebrates 30 years serving our local communities. Thank you for making our work possible through a shared commitment to healthy people, healthy communities. We started serving Santa Cruz County in 1996. Over the years, we’ve expanded to include Mariposa, Merced, Monterey and San Benito counties. We now serve over 434,000 members with a network of over 14,000 contracted providers. In […]
FQHC TotalCare claims billing requirements
Federally Qualified Health Centers (FQHCs) must submit TotalCare claims that comply with Medicare institutional billing requirements.
Provider Portal JIVA updated with Case Management episode in Member Centric View
Access to Member Centric View (MCV), Case Management (CM) episode will be listed with other types of episodes on the left side.
GLP-1 drug changes effective starting January
Effective Jan. 1, 2026, Medi-Cal Rx will update coverage for GLP-1 medications.
APL update to Medi-Cal RX Pharmacy Benefits and Cell Gene Therapy Coverage
The Department of Health Care Services has made an update to APL Medi-Cal RX Pharmacy Benefits and Cell Gene Therapy Coverage.
Provider Digest | Issue 84
Medi-Cal changes are coming — help members stay covered Starting in 2026, some Medi-Cal members may see updates to their health coverage. Most members will keep their current benefits and care, but others may experience changes to their coverage. The Alliance is working to make this transition as smooth as possible. Our goal is […]
Contact Provider Services
| General | 831-430-5504 |
| Claims Billing questions, claims status, general claims information |
831-430-5503 |
| Authorizations General authorization information or questions |
831-430-5506 |
| Authorization Status Checking the status of submitted authorizations |
831-430-5511 |
| Pharmacy Authorizations, general pharmacy information or questions |
831-430-5507 |
