Member Services Advisory Group (MSAG)

Your health care, your voice!

Do you want to have a voice in your health care? Join MSAG!

MSAG is made up of community partners and members just like you. You can get up to $50 for each meeting you come to.

What does MSAG do?

MSAG makes space for Alliance members and the community to share ideas and help shape the Alliance’s public policy around topics like:

• Quality.
• Health equity.
• Services for children.
• Other areas of the health plan.

MSAG members will:

• Advise the Commission on issues and concerns of members and the community as they relate to the Alliance.
• Make policy recommendations to the Commission, based on member and community feedback.
• Speak on behalf of Alliance members and bring their concerns and ideas to the advisory group meetings for discussion and possible action.
• Hear and collect the voices of Alliance members who might not be heard otherwise.
• Make sure the Alliance is focused on the needs of members.
• Educate members and the community about the Alliance by sharing information from the meetings.

If you are interested in what kinds of topics MSAG talks about, you can view packets and minutes from previous meetings.

When are MSAG meetings held?

MSAG meets once every quarter (four times per year). Meetings are held on Thursday mornings and last 90 minutes.

MSAG meeting locations

Meetings are held in person at Alliance offices in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties.

Mariposa County
Mariposa County Health and Human Services
5362 Lemme Lane
Mariposa, CA 95338

Merced County
530 West 16th Street, Suite B
Merced, CA 95340-4710

Monterey County
950 East Blanco Road, Suite 101
Salinas, CA 93901-4487

San Benito County
Conference Room
Community Services & Workforce Development (CSWD)
1161 San Felipe Road, Building B
Hollister, CA 95023

Santa Cruz County
1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066-4981

Apply today!

Complete an MSAG application and submit it online.

For more information, contact MSAG coordinator at [email protected] or call the Alliance at 800-700-3874. This email address is only monitored for MSAG topics.

The Advisory Group complies with the Americans with Disabilities Act (ADA). Individuals who need special assistance or a disability-related accommodation to participate in this meeting should contact the Alliance at least 72 hours prior to the meeting at [email protected] or 800-700-3874. As a courtesy to persons affected, please attend the meeting smoke and scent free.

MSAG Selection Committee

Member Services Advisory Group (MSAG) Selection Committee is a subcommittee of MSAG. MSAG Selection Committee meets once every quarter (four times per year). Meetings are held on the same days as MSAG meetings and last 15 minutes. Meetings are held in person at Alliance offices in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties.

If you are interested in what MSAG Selection Committee talks about, you can view agenda packets and minutes from previous meetings.