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Provider Portal JIVA updated with Case Management episode in Member Centric View

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Access to Member Centric View (MCV), Case Management (CM) episode will be listed with other types of episodes on the left side.

  • Episode Type is coded “CM.”

  • Click the gear tool and open the CM episode. Non-associated providers are restricted to opening CM episode.
  • Locate to the top right and click on the orange cheeseburger menu.
  • Provider should review “Assessments & Plan of Care.”